When is ‘cheap’ ever associated with ‘quality’? We don't aim to be the cheapest nor the most expensive outsourcing agency in the market. Instead, we position ourselves in the mid-range, maintaining competitive rates that ensure both business sustainability and fair compensation for our talented team. We provide specialised professionals with proven expertise in administration tasks, social media management, video editing, email marketing, eCommerce etc. By choosing NEUR, you're investing in quality service that's significantly more affordable than Australian market rates while supporting ethical business practices and professional growth for our team

Did you know? Hiring an Australian-based specialist or VA comes with significant overhead:

• Virtual Assistants: $65,000-75,000/year

• Social Media Managers: $75,000-85,000/year

• Digital Marketing Specialists: $70,000-90,000/year

Plus additional costs like:

• 11% superannuation

• Annual leave and sick leave

• Office space and equipment

• Training and development

• Recruitment fees

With NEUR, you get access to skilled specialists at a fraction of these costs. Our all-inclusive pricing means no hidden fees, no overhead costs, and no long-term commitments – just quality work from experienced professionals. Partner with us and realise significant savings while maintaining professional quality.

Our pricing is straightforward and all-inclusive. You get a dedicated VA for your project and ongoing support from our Client Relationship Manager, There are no additional costs for onboarding, training, or employee benefits – the price you see is the price you pay.

We believe in flexibility. While we recommend at least a month to establish workflows and see results, we don't lock you into lengthy contracts. You can adjust your hours or cancel after a month.

A percentage of our revenue goes directly into our team's professional development. This means when you work with us, you're not just getting a service – you're investing in continuous improvement and upskilling of our talent. Our team consists of experienced professionals who deliver Australian-standard work quality while operating from locations with lower cost of living.

Absolutely! Our packages are designed to be flexible. You can start with a smaller package and scale up as your needs grow, or reduce hours during quieter periods. Just give us a heads up before your contract expires.

We offer a zero-risk fit guarantee. If you're not completely satisfied with your assigned VA after the first month, we'll match you with another specialist at no additional cost. We understand that finding the right fit is crucial for a successful partnership.

Our team works in your timezone. We understand the importance of real-time collaboration, so your VA will be available during Australian business hours to ensure seamless communication and workflow.

As each business has unique needs and preferred platforms, we ask clients to provide access to their specific tools and software. This ensures your VA works seamlessly within your established systems and maintains consistency with your business processes. While we provide basic communication and project management tools, specialised software (like design tools, marketing platforms, or business-specific applications) should be provided by you. This approach also ensures better security and control over your business assets.

All our team members sign strict confidentiality agreements governed by Philippine Law. We follow best practices for data security and can sign additional NDAs as required. Your business information is always treated with the utmost confidentiality.